Privacy Policy
Effective Date: April 2, 2026
1. Introduction
SusAI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
Please read this Privacy Policy carefully. By using the App, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
2. Information We Collect
a) Information You Provide Directly
- API Keys: Third-party API keys (OpenAI, Google Gemini) that you enter to enable analysis features. These are stored locally on your device using secure storage and are never transmitted to our servers.
- Questions: Text questions you enter for behavioral analysis sessions.
b) Information Collected Automatically
- Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
- Usage Data: App feature usage patterns, session duration, screen views, and interaction events.
- Crash Data: Error logs and crash reports to help us improve app stability.
c) Camera and Microphone Data
- Video Frames: The App captures still frames from your device camera during analysis sessions. These frames are processed in real-time and sent directly to third-party AI services (Google Gemini) for analysis.
- Audio Recordings: The App records audio during analysis sessions. Audio data is sent directly to third-party AI services (OpenAI) for vocal stress analysis.
IMPORTANT: Video frames and audio recordings are processed transiently. They are NOT stored on our servers. They are sent directly from your device to the third-party AI providers using your own API keys. Once the analysis is complete, the raw media data is discarded from device memory.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the App's core functionality.
- To process behavioral analysis requests through third-party AI services.
- To save scan results locally on your device for your scan history.
- To track usage limits (e.g., free scan count) for subscription management.
- To improve and optimize the App's performance and user experience.
- To diagnose technical problems and fix bugs.
- To communicate with you about updates, security alerts, or support.
- To enforce our Terms of Service and protect against misuse.
4. Data Storage and Security
a) Local Storage
The following data is stored locally on your device using AsyncStorage and SecureStore:
- Scan history (questions, scores, verdicts, breakdowns).
- Thumbnail images from analysis sessions.
- API keys (stored in secure/encrypted storage).
- App preferences and onboarding state.
- Subscription status.
b) What We Do NOT Store on Our Servers
- We do NOT store video frames or recordings.
- We do NOT store audio recordings.
- We do NOT store your API keys.
- We do NOT store biometric or facial data.
- We do NOT maintain user accounts or personal profiles on our servers.
c) Security Measures
We implement reasonable technical and organizational measures to protect your data, including:
- API keys stored using platform-native secure storage (iOS Keychain / Android Keystore).
- All data transmissions to third-party APIs use HTTPS/TLS encryption.
- No server-side storage of personally identifiable media data.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
5. Third-Party Services
The App integrates with the following third-party services. Each has its own privacy policy governing data handling:
a) OpenAI (Audio Analysis)
- Data sent: Audio recordings from analysis sessions.
- Purpose: Vocal stress pattern analysis and speech consistency evaluation.
- Privacy Policy: openai.com/privacy
b) Google Gemini (Vision Analysis)
- Data sent: Video frame images from analysis sessions.
- Purpose: Facial expression, eye movement, and body language analysis.
- Privacy Policy: policies.google.com/privacy
c) Apple App Store / Google Play Store
- Data sent: Payment and subscription information.
- Purpose: Processing subscription purchases and managing billing.
IMPORTANT: When you provide your API keys, data is sent directly from your device to these third-party services. We do not act as an intermediary and have no access to or control over the data transmitted. Your use of these services is governed by their respective terms and privacy policies.
6. Data Sharing and Disclosure
We do NOT sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes. We may disclose information only in the following circumstances:
- Legal Requirements: If required by law, regulation, legal process, or governmental request.
- Protection of Rights: To protect the rights, property, or safety of SusAI, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to affected users.
- With Your Consent: When you have given explicit consent to share specific information.
7. Data Retention
- Scan History: Stored locally on your device indefinitely until you choose to delete it using the "Clear All Scans" feature in Settings.
- Thumbnail Images: Stored locally on your device as part of scan history.
- API Keys: Stored locally until you delete them or uninstall the App.
- Usage Analytics: Aggregated, anonymized analytics data may be retained for up to 24 months.
- Camera/Audio Data: Discarded from memory immediately after each analysis session completes. Not retained.
You may delete all locally stored data at any time by:
- Using the "Clear All Scans" option in the App's Settings.
- Uninstalling the App from your device, which removes all local data.
8. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
Users between the ages of 13 and 18 may use the App only with parental or guardian consent and supervision.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
a) Access and Portability
You may request a copy of the data we hold about you. Since most data is stored locally on your device, you already have direct access to it.
b) Deletion
You can delete your scan history and locally stored data at any time through the App's Settings. Uninstalling the App removes all local data.
c) Camera and Microphone Permissions
You can revoke camera and microphone permissions at any time through your device's system settings. Note that this will prevent the App from performing analyses.
d) Opt-Out of Analytics
You may limit data collection by adjusting your device's privacy settings (e.g., "Limit Ad Tracking" on iOS, "Opt out of Ads Personalization" on Android).
e) California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
f) EU/EEA Residents (GDPR)
If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our legal basis for processing is your consent, which you may withdraw at any time.
10. International Data Transfers
When you use the App, data may be transmitted to third-party AI services (OpenAI, Google) whose servers may be located in the United States or other countries. By using the App, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.
We rely on your consent as the legal basis for these transfers. You can withdraw consent by discontinuing use of the App.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Effective Date" at the top of this policy.
- Where practicable, provide notice through the App.
We encourage you to review this Privacy Policy periodically. Your continued use of the App after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: susai.app@outlook.com
Subject: Privacy Policy Inquiry
For data deletion requests, please include "Data Deletion Request" in the subject line.